Singapore Press Holdings (SPH) has unveiled its new One Digital subscription platform, offering readers streamlined access to multiple publications and digital services through a unified interface. The platform integrates subscriptions for major newspapers including The Straits Times, The Business Times, and several language-specific publications such as Lianhe Zaobao, Shin Min Daily News, Berita Harian, Tamil Murasu, and Tabla!
The One Digital platform features an extensive range of digital products beyond traditional newspapers. Subscribers can access various magazines, student publications, and specialized mobile applications including ST IN Mobile App, ST Little Red Dot, ST INDepth, and zbCOMMA. The service also includes educational content through publications like Thumbs Up, Thumbs Up Junior, and Thumbs Up Little Junior, catering to different age groups and learning needs.
The subscription system offers flexible delivery options, allowing customers to choose between self-collection and home delivery services. Users can enter promotional codes during checkout and select their preferred payment methods through a streamlined digital interface. The platform includes comprehensive account management features, enabling subscribers to handle payment methods, manage subscriptions, suspend delivery when needed, update profiles and addresses, report delivery issues, and configure communication preferences.
Security remains a top priority for the platform, with SPH implementing a two-step verification process for user accounts. The system offers multiple authentication options, allowing users to receive one-time PINs (OTP) via either SMS or email. A six-digit OTP system ensures secure access, with users having the option to resend codes if needed. The platform also includes session management features that automatically log out users after periods of inactivity for security purposes, while providing options to extend sessions when actively using the service.
The technical infrastructure supporting One Digital includes integration with Google Tag Manager for analytics and user experience optimization. The platform operates from SPH Media Limited's headquarters at 1000 Toa Payoh North Annexe Level 6, News Centre Singapore 318994. Customer support is readily available through multiple channels, including online forms and direct phone contact at 65 6388 3838, with dedicated customer experience officers handling inquiries and technical issues.
SPH has established comprehensive terms and conditions governing the service, including standard subscription terms, privacy policies, cookie policies, and personal data protection measures. The company, registered as Co. Regn. No. 202120748H, maintains strict compliance with data protection regulations while providing personalized content and promotional offers to subscribers. The platform represents SPH's commitment to digital transformation and meeting evolving reader preferences in Singapore's competitive media landscape.
